Are You Listening or Merely Hearing What Franchisees and Prospects Are Telling You?
Posted on March 9, 2010 by Lizette Pirtle
I recently attended a function where I met several people who had recently invested in a franchise. Hearing them express their happiness with their decision made me question how well I had been listening to franchisees in the past. One person in particular caught my attention as he shared with the group how happy he [...]
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