10 Tips to create great Franchisee-Franchisor Relations
Posted on July 15, 2009 by Lizette Pirtle
Not unlike a marriage or any other close relationship, a happy Franchisor-Franchisee relationship is based on communication. If you remember the following 10 tips, you can create an environment where productive and lasting franchisee-franchisor relationships can flourish.
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Be approachable. Do not tolerate an “us vs. them” attitude from your employees or from your franchisees.
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Communicate with your franchisees frequently and encourage communication among themselves as well as with your staff.
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Learn to understand the nature and psychology of those people who choose to become franchisees.
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Provide support and ongoing training. Also important is to make franchisees accountable to their own objectives and goals.
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Never let your franchisees feel that they are alone.
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Keep the success of franchisees at the same level of importance as your own success.
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Learn to understand the development of franchisees; appreciate their changing needs and always be ready to respond.
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Always remember and cherish your close interdependence.
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Provide a superior quality of service. Your franchisees are your customers.
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Recognize the accomplishments of franchisees. Be thankful and grateful for their contributions to your system.
Related Posts
- 3 Simple Ways to Create Strong Relationships with your Franchisees
- 5 Tips to Creating an Effective Franchise Operations Manual
- 3 Things Your Franchisees Expect From You
- Is it true that veterans make great franchisees?
- Franchising: a Love Affair by Lizette Pirtle
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Tags: Franchise Success, Franchisee Relations
