Posts Tagged Franchise Relations
Posted on January 24, 2011 by Lizette Pirtle
Throughout my 20 plus years of experienced in franchising I have taken several sabbaticals. These times of rest away from franchising have been driven by different events in my life and have lasted from just a few weeks to several months. Underlying these times has been a sense of disappointment. Late last year this feeling [...]
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Posted on September 28, 2010 by Lizette Pirtle
Gratitude is a positive emotion and a way of looking at the world that engenders a sense of well being. Studies have suggested that grateful people are happier, less stressed, and more satisfied with their lives and relationships. They are able to cope with difficulties in a more positive way, hence experience a sense of [...]
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Posted on October 11, 2009 by Lizette Pirtle
Franchisees are not employees and thus they should never be treated as such under any conditions. The franchise agreement and its extension, the Operations Manual, bind franchisees to certain behaviors and manners of conduct, yet they also bind franchisors. It is a fact that when franchisees are unhappy they will express their displeasure just like an employee or a [...]
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Posted on August 24, 2009 by Lizette Pirtle
Franchising is all about relationships; and, like in any other human interaction conflicts may arise from time to time. The stronger the relationship, the better one can handle these times of disagreement. Here are 3 simple ways to strengthen relationships with your franchisees: Communicate often: In this world of electronic communication where emails prevail, grabbing the phone [...]
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Posted on September 23, 2008 by Lizette Pirtle
I fell in love with franchising back in the mid 80s when I joined a franchisor that had been in business for over 25 years and, at the time, had about 1000 franchisees. I felt right at home then and that feeling has never changed. Despite finding myself face to face with what I call the Beast [...]
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