Are You Listening or Merely Hearing What Franchisees and Prospects Are Telling You?

I recently attended a function where I met several people who had recently invested in a franchise. Hearing them express their happiness with their decision made me question how well I had been listening to franchisees in the past. One person in … [Read more...]

Are Performance Tools Important for Franchisee Success?

There are many products available in the market that claim to aid the performance of franchisees. I am constantly on the lookout for tools that can make a difference for my clients and their franchisees; and, I am always amazed at what technology is … [Read more...]

Dreams vs. Fantasies – Do They Make A Difference in Franchising?

The word “dream” for some of us brings up ideas of wasting time, of losers, of people who never act, and who we critically put down by calling them “dreamers” and expecting they will achieve nothing.  This is a misconception; dreams are not … [Read more...]

Does Faith Matter in the Context of Franchising?

You bet it does. Faith is defined as the confident belief or trust in a person, idea, or thing. It is often used in a religious or spiritual context yet, in general, faith speaks of a strong belief and conviction. Franchisees whose faith, either in … [Read more...]

What are Your Franchisees Afraid of?

Because franchisees go through massive change, they are susceptible to fear. Although fear may manifest differently from person to person, its roots are similar. The seven most common fears experienced by franchisees are: Fear of failure Fear of … [Read more...]

Could it be that your “BUT” is too big?

Our “buts” sometimes are so big that they get in our way to success. “But” is a word we tend to use to make us right, not successful. The message is: "You are right, but I am more right. I have dealt with “buts” from both, franchisors and … [Read more...]

How does lack of confidence affect the success of franchisees?

Lack of self confidence is one of the greatest barriers to learning, and thus to performance and success. We all experience lack of confidence at some level at certain times, especially when we find ourselves in new situations. New franchisees are … [Read more...]

When are franchisees ready to produce results?

This is a loaded question and one that needs to be carefully considered by both franchisees and franchisors. Although we all understand that it takes time for franchisees to learn the business and be able to implement the system successfully, we … [Read more...]

Franchisees –Do You Need to Change Your Lenses?

To fully reap the benefits of a new venture, we need to learn to adopt new perspectives. Many of us tend to hang on to the past. We start something new while grabbing on to the old with one hand, afraid to let go of the familiar. This is natural; it … [Read more...]

Is resistance hindering your franchise success?

When it comes to resistance franchisees are not any different than any one else. Most of us resist change when it’s imposed on us and we tend to embrace it when we seek it. The problem is that when we search for change too often we fail to anticipate … [Read more...]