Why Do I Love Franchisees?

  I was recently at a franchise expo where I met with many franchisees that I had trained over 10 years ago. Seeing them, talking with them, learning about their successes and their lives today; hugging them and feeling their warmth and … [Read more...]


Most likely the answer to this question is an unequivocal “No, you wouldn’t.” So the question that begs to be asked is “Why would anyone pay an ongoing fee if they don’t perceive they are getting value?” And, that answer also is: “They … [Read more...]

Disillusioned about Franchising?

Throughout my 20 plus years of experienced in franchising I have taken several sabbaticals. These times of rest away from franchising have been driven by different events in my life and have lasted from just a few weeks to several months. Underlying … [Read more...]

Franchisee Success – Could it be all in the numbers?

During my first experience working in a franchising company I heard the voiced and common belief that franchisees are happy as long as they are making money. Now, after over 20 years of working in the franchise field, I know that the truth in this … [Read more...]

Franchisors, Franchisees: Are You Grateful?

Gratitude is a positive emotion and a way of looking at the world that engenders a sense of well being. Studies have suggested that grateful people are happier, less stressed, and more satisfied with their lives and relationships. They are able to … [Read more...]

Franchise Procedures vs. Franchise Support: The Fight is on– Or is It?

A few weeks ago I commented on a colleague’s Facebook post agreeing with his argument to encourage franchisors to create and implement Social Media Policies and Procedures.  A franchisee of an unidentified brand also made a comment enraged at the … [Read more...]

What do I Love about Franchisees?

In more than one occasion I have been called a Franchisee Advocate; and although this may not have been said as a compliment, I have taken it as such. I fought for their rights and what I thought franchisors owed to them, and this got me in trouble … [Read more...]

What’s the Makeup of a Franchisee?

Understanding the makeup of a franchisee is critical to your success as a franchisor. The first most important thing you must know about franchisees is that they are not like you; they are usually not true entrepreneurs. In fact, in general, true … [Read more...]

Franchisees, Franchisors: Do You Need a Surety Bond?

Fledgling franchisees and franchisors across the nation have a lot to juggle, from the new financial and time commitments to the potential strain on family and friends. In some registration states such as California, Illinois, Maryland and Virginia, … [Read more...]

Ladies: Are you ready to change that business suit for something more casual? Franchising may be the answer…

Not all franchise opportunities lend themselves to casual wear, however most do. Of course this is not a strong reason to quit your job and buy a franchise. There are many more important reasons why doing so can be the option you’ve been … [Read more...]