Technology Can Deliver the Franchise Experience Customers Expect

I normally do not accept guest posts, but Jay Malcom and his company ExpandShare come highly recommended to me and they have an innovative solution to train staff of franchisees which can be difficult for most franchisors. In general franchisors are … [Read more...]

Franchise Success Is About the Right Team

Ted Landgraf, CEO and Founder of Above The Standard Procurement Group®, Inc. (ATSPG), is passionate about helping people achieve success. He is a relationship-driven man, a self-described “old-ball” who has created a different franchise opportunity. … [Read more...]

Franchise Success: It Is All in the Culture

Paul Segreto, CFE, is the CEO and President of Franchise Foundry and serves as the CEO of several of their clients’ companies. I met Paul in 2009 upon my first engagement in Social Media. From day one it was obvious that Paul was a man of honor. I … [Read more...]

Franchise Success Is Having a Friend in High Places

Kathy Hill is a successful business woman who in 2002 founded Tax Tiger, a tax representation firm. I met Kathy when she decided to franchise her business five years ago; her incredibly strong faith was obvious from our first conversation. Kathy … [Read more...]

Franchise Success: a Watch and the Love of Hockey of an 8-Year-Old

Gerry W. B. Weber is a serial franchisor who started his franchise career back in the early 70’s when franchising was making its debut as the new way of expanding businesses. A franchise turn-around and start-up expert, Gerry has created, led, saved, … [Read more...]

WOULD YOU PAY ROYALTIES IF YOU DON’T RECEIVE VALUE?

Most likely the answer to this question is an unequivocal “No, you wouldn’t.” So the question that begs to be asked is “Why would anyone pay an ongoing fee if they don’t perceive they are getting value?” And, that answer also is: “They … [Read more...]

Franchisors: Stop Trying to Sound Like Everyone Else!!!

Commoditization is almost the total lack of meaningful differentiation in products and/or services; and, its practices are those in which price drives the quality of the product or service; margins fall through the floor; and, customers are attracted … [Read more...]

Talking Funding First – Why a Reversal of the Traditional Franchise Sales Process is Critical

The tightening of capital markets in recent years has engendered significant changes in the traditional franchise sales process where funding was discussed as the last step. The almost complete disappearance of investment capital for small businesses … [Read more...]

How Can Franchisors and Franchisees Benefit from a Mastermind Group?

It was over 20 years ago when I first read Think and Grow Rich by Napoleon Hill., I have reread this life altering little book on many occasions, always discovering something new and relevant. One of the most influential concepts that this book … [Read more...]

Franchising Outside the USA

Last month, Bob and I took a couple of weeks off to go to Ecuador. While we were there I had the opportunity to observe franchising in another country once more. It is always interesting to me to see the similarities and differences and what they … [Read more...]